RMM Services
24/7 monitoring, help desk with ticketing, antivirus security and remote management to keep your operations protected.
Request free demoEverything included in our RMM service
Powered by NinjaOne, the leading platform for remote endpoint management.
24/7 Monitoring
We monitor your computers and servers 24 hours a day, 7 days a week.
Security & Antivirus
Comprehensive protection with managed antivirus solutions constantly updated.
Help Desk & Tickets
Ticketing system to report and track incidents in an organized way.
Remote Support
We solve problems without the need for on-site visits.
Automatic Patches
We keep your systems updated with the latest security patches.
Monthly Reports
Detailed reports on the health status of your infrastructure.
How does our RMM service work?
A simple and transparent process to protect your IT infrastructure
Initial Assessment
We evaluate your current infrastructure, identify equipment, servers and critical points in your network.
Agent Installation
We deploy NinjaOne agents on all your devices without interrupting your operations.
Configuration & Policies
We set up custom alerts, patch policies and performance thresholds.
24/7 Active Monitoring
Your infrastructure is constantly monitored from our operations center.
Reports & Continuous Improvement
You receive monthly reports with your IT health status and improvement recommendations.
Initial Assessment
Our team performs a complete hardware and software inventory, detecting vulnerabilities and areas for improvement.
No commitment • Free evaluation • Results in 48 hours
Service Plans
Choose the plan that best fits your business
Essential
Starting at $899
MXN / user / month
For small businesses without an in-house IT team
- 24/7 Monitoring
- Managed antivirus/EDR
- Automatic patches
- Unlimited remote support (business hours)
- Employee onboarding & offboarding
- New PC/Mac deployment service
- Monthly report
Growth
Starting at $1,690
MXN / user / month
For growing businesses
- Everything in Essential
- Unlimited remote support with 24/7 priority SLA
- Microsoft 365 / Google Workspace administration
- Managed backup
- Web filtering and email security
- Hardware and software procurement
- Training as a Service (TaaS)
- Advanced automations and custom dashboard
- Quarterly strategic advisory
Enterprise
Custom quote
For large operations or compliance requirements
- Everything in Growth
- Dedicated engineer with guaranteed SLA
- Annual security risk assessment
- 24/7/365 after-hours emergency support
- Ongoing strategic advisory
- Executive reports
Already a customer?
Access the customer portal to monitor your devices, create support tickets and view reports.
Access Portal