Microsoft Indirect Reseller Partner

We digitalize your SMB with world-class solutions

Microsoft licenses, remote monitoring and IT support so your business operates with enterprise technology.

Our Services

Comprehensive technology solutions to drive your business

ERPs and CRMs

Cloud Solutions

We implement cloud-based enterprise systems that optimize your operations, from financial management to customer relationships.

  • Microsoft Dynamics 365 Business Central
  • Microsoft Dynamics 365 Sales
  • Power Platform and automations
  • Integration with existing tools
View solutions

Official Indirect Reseller

Microsoft Licenses

As an official Microsoft partner, we offer original licenses with the best pricing and specialized technical support.

  • Microsoft 365 Business
  • Windows Server and SQL Server
  • Azure Cloud Services
  • Volume licensing
Get a quote

Monitoring with NinjaOne

RMM Services

24/7 monitoring, help desk with ticketing, antivirus security and remote management to keep your operations protected.

  • 24/7 monitoring of computers and servers
  • Help desk with ticketing system
  • Security with antivirus solutions
  • Automatic patches and updates
Request RMM demo

Why choose HEED?

We're more than a technology provider, we're your strategic ally

SMB Specialists

We understand the unique challenges of small and medium Mexican businesses.

Microsoft Partner

Access to top-tier technology with certified support and competitive pricing.

Local Support

Team in Mexico available to assist you in your language and timezone.

Guided Implementation

We accompany you every step, from planning to full adoption.

24/7
Support available
99.9%
Guaranteed uptime
15 min
Response time
10+
Years of experience

How does our RMM service work?

A simple and transparent process to protect your IT infrastructure

PASO 01

Initial Assessment

We evaluate your current infrastructure, identify equipment, servers and critical points in your network.

PASO 02

Agent Installation

We deploy NinjaOne agents on all your devices without interrupting your operations.

PASO 03

Configuration & Policies

We set up custom alerts, patch policies and performance thresholds.

PASO 04

24/7 Active Monitoring

Your infrastructure is constantly monitored from our operations center.

PASO 05

Reports & Continuous Improvement

You receive monthly reports with your IT health status and improvement recommendations.

Paso 01 de 5

Initial Assessment

Our team performs a complete hardware and software inventory, detecting vulnerabilities and areas for improvement.

Schedule your free assessment

No commitment • Free evaluation • Results in 48 hours

Success Stories

Mexican SMBs that transformed their operations with HEED

Distribuidora del Norte S.A.

Distribution & LogisticsMonterrey, N.L.

Desafío

Manual inventory management with Excel caused errors and losses of $50,000 MXN monthly.

Solución

Implementation of Dynamics 365 Business Central with inventory automation.

Resultados

  • 95% reduction in inventory errors
  • Savings of $45,000 MXN monthly
  • Positive ROI in 4 months
HEED didn't just implement the system, they accompanied us until the entire team mastered it. Today we can't imagine operating without Business Central.
MG

María González

Operations Director

Ready to modernize your business?

Schedule a free demo and discover how we can help you grow.

No commitment • Response within 24 hours